Hi Luna and mods and whoever else is reading this,

I got a year's subscription for this year, but I've only gotten one magazine. It was late, and dated about two months ago from when I got it. I'd really like the rest of my magazines! I have a collection of fairly old ones from an older friend called Samantha, but they're way out of date. My newest one (besides the single magazine I've gotten as part of my subscription) is from 2014! Please send me my magazines or provide a good reason why you haven't yet. Thanks!

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  • I have only gotten one issue this year too! i thought the next one would come in May, but it sounds like it's coming in late June now!
  • Staff Online Community Manager
    In early April, we emailed your family an update about changes in how often we publish; we're sorry if you all didn't see it.

    Due to the pandemic economy, New Moon Girls has transitioned to publishing quarterly. Our Summer issue will:

    be mailed within the next 2 weeks
    contain everything in our planned (but not published) May-June magazine
    have 33% MORE content

    Please know that you will still get the same amount of great, ad-free, girl-created content each year as when we published every other month.
    For more info, please read https://nmgmembers.com/messageboards/nmg-in-the-pandemic-difficult-...

    We received your order *after* our Jan-Feb 20 magazine was already in the mail, so the subscription started with Mar-Apr 20. That timing meant you waited the longest possible time between your order and 1st issue (about 10 weeks). We hate that it takes that long, but there was no way around it.

    And then, in April, the pandemic economy led us to not print/mail our planned May-June issue, and to reduce production and postage costs by switching to quarterly mags, tied to the seasons, rather than to months.

    After 28 years of publishing bimonthly, this was a major shift that required a lot of scrambling for our 3-person staff. We're a tad compulsive about serving our NMG community, so we were pained to make everyone wait nearly four months between Mar-Apr and the Summer issues. Ugh, I still don't like it!!!

    I hope this answers your question--Please let us know (via help@newmoongirls.com) if you have any other questions.

    Thank you for being part of our community of girls, parents and allies supporting each other, and building an equal world for all!
    Joe Kelly, Co-Founder
    New Moon Girls

    PS: We send all communications (including renewal notices) via email; to avoid missing them, make sure your family has help@newmoongirls.com in their contacts and/or safe senders list.
    NMG in the Pandemic--Difficult times Are Better with Friends
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  • Staff Online Community Manager
    Hi Jade,

    Thanks for writing—and sorry you haven't gotten more magazine issues yet! Could you/your parent (or the person who paid for your subscription) send an email about this to help@newmoongirls.com? That way, NMG staff can look into your subscription and figure out why you've only gotten one magazine so far.

    In the email, please include:
    *Your name, and the name of the person who bought your subscription
    *Your address
    *Your Account ID number

    FYI, our last published magazine issue was for March/April 2020. The next magazine will be the Summer 2020 issue, which will be coming out later this month. :) Due to the pandemic, NMG has transitioned to publishing the magazine four times a year instead of six—but each magazine issue will include an extra 16 pages, so you'll get the same amount of content each year! You can read more about that here: https://nmgmembers.com/messageboards/nmg-in-the-pandemic-difficult-...

    Thanks so much!
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Ask A Girl: Need advice? Give great advice? We help each other! Ask your questions or answer any of the questions already here. Your post will appear in a day or two, so check back often. We've had many girls ask if their questions can be anonymous, and that is not possible on this website. We want you to know that girls in NMG can trust each other, even with embarrassing questions. And if you want to, you can change your user name to a "not real" name that will then also be used in the magazine if your Ask A Girl question is published.

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